Author Archives: 01austest

burst water pipe at home

Fixing a leak is hard enough, but fixing a burst pipe could prove to be more challenging. That’s why many homeowners opt to bring in professional leak detectors when dealing with water leaks as daunting as a burst water pipe.

If you’re searching the web on what to do when your water pipe gets damaged, then you’re in the right place. It’s no coincidence that Google brought you to this page because today, we will break down the steps that you need to take in the event of a water pipe burst.

Now of course, you can always call in the specialists if you’re not confident with your plumbing skills or if you have no idea on how to fix a broken water pipe, but if you plan to take on a DIY approach, then this article is for you. So, let’s begin.

Do You Have A Burst Water Pipe?

1. Shut the outlets

Remember, it’s one of the first things you should do in the event of any major water leak. Shut the outlets.

Your house may be designed to have several levers or a master switch that controls the flow of water from the main pipe to your home. It’s often located near the water meter, but make sure to check your home’s piping design to find out where the outlet switch is.

Once you find out, turn the water off. This will stop the pressure coming from the main pipes and will effectively cut the water preventing it from gushing out of the pipe to your home. If you have electronic appliances near the burst pipe, cutting the water will not only save you from excessive water bills but it can also save your appliances from water damage.

When finished, you’re ready for the next step.

2. Locate the damaged pipe

Not all burst pipes are in plain sight, sometimes they can be well hidden behind walls and much worse — under the concrete floor.

To locate water leaks behind walls, look for wet patches. If water seeps out of the pipes, you will find noticeable marks from warped wallpapers, bubbles in the paint, and even cracks on the walls. You should also watch out for moulds as they develop in wet and damp areas.

You can also do the same for leaks under the concrete flooring. The usual suspects like wet areas and stains on the floor are just some of the things you would want to look out for. And because water can stay stagnant longer when on the floor, they typically emanate a foul-smelling odour, so make sure to mark places with a foul smell.

3. Repair the pipe

Now that you’ve located the damaged pipe, you can come up with a feasible solution to fix the issue at hand.

For small damages, you can patch the break with a sealant. On the other hand, more significant damage might require pipe replacement. Make sure to use plumbers putty on the joints where the pipe has been repaired to avoid further leaks.

If you’re feeling a little technical, you can re-route the pipe if the damage was caused by a break in the structure of your home.

Otherwise, you should call in the leak detection experts to have them handle large-scale repairs as attempting to do it yourself with very little knowledge can sometimes lead to more expensive repairs than paying industry experts for the cost of a single project.

4. Test the pipe

When you’re finished with the repair, and if you’re confident that you’ve fixed the damage — after letting the sealant and bonding agent cure and rest of course — you can now turn the water back on to test if the repair is a success.

To break the pipe in, you can open other faucets in the house to reduce the overall pressure that the newly-repaired pipe can handle. From here, you can slowly turn off other faucets until all are shut.


Fixing a water pipe burst is no easy feat. But with a bit of know-how, you can definitely fix these types of water leaks on your own. Remember to always turn the water source off first to ensure that water will stop from gushing forth the broken pipe. It will also make the repair process easier as you won’t have to deal with the resistance of the pressure from the water.

If you are not confident with your skills in fixing the issue, you can always get in touch with our leak detector team to find how we can help.

water leaks in concrete slab

A slab leak can be problematic. Not only are you paying for water that you’re not using but these concrete leaks can also potentially damage your property.

If you suspect that there’s a leak in your home, you’re in the right place. Because today, we will talk about the common signs of water leaks in concrete slabs.

But before we begin, let’s talk about why it’s important to detect water leaks in concrete slabs.

Importance of concrete slab water leak detection

While some water leaks may be easy to find, others may prove to be difficult, and a slab leak is one of them. These types of leaks often run deep in the foundations of your house and can considerably affect its overall structural integrity.

The moisture that seeps out of the concrete can also pose health concerns as it may promote the development of mould and mildew. These microorganisms can be a source of lung problems for those with allergies. Leaks in the concrete slab can also attract insects and rodents who love to live in damp and dirty places.

On that note, early detection of these types of leaks can definitely help you save your property — and your family. So, make sure to contact a professional leak detection company as soon as possible.

Now that you know what leaks in the slab can do to your home and your loved ones, let’s check some of the tell-tale signs of slab water leaks.

1. Visible cracks in the concrete

While cracks and crevices can be caused by a lot of things like the natural movement of the ground, invasive roots, and other natural phenomena, they can be a sign that there’s a leak under the concrete slab.

See, when there’s a leak hidden underground, water pressure coming from the pipes can affect the stability of the soil underneath. When the soil around the pipelines begins to erode, the area can be susceptible to damage when significant weight is applied above the ground.

These cracks do not manifest overnight. So, when they appear, it’s best to have them checked immediately.

2. Visible moisture

Another obvious sign of concrete leaks is visible moisture. These can appear in different areas like the wall, near a window, and of course, on the floor.

When water leaks from the pipeline, it escapes to the surface, and one of the most evident indications is moisture. To spot them, simply look for wet patches on bare concrete. For painted and finished surfaces, you will notice bubbles or cracks in the paint while those with wallpapers will have stains on them.

As we’ve briefly covered above, the moisture on the walls and the floor can promote the growth and development of mould and mildew. They can also attract rats, cockroaches, and other insects that carry infectious diseases.

Remember to have professionals deal with it as soon as possible as these vermins and microorganisms can cause several health problems that range from asthma, skin allergies, infection, and leptospirosis.

3. Audible water leak

If you hear water leaking from the walls of your home — but can’t seem to find it — this might be another sign of concrete slab water leak. This means that water has already made it past the concrete and is now dripping on the floor. Dripping water can cause more problems because it can make its way outside of the walls which can end up in your electrical appliances causing further damage.

When checking audible noises of water leaks behind concrete walls, check for the time it takes in between drops. The longer it takes for you to hear the next drop means that the leak can probably be located from a pipe near the ceiling or the leak may somehow be weak. Conversely, the leak may be somewhere near the floor or the water pressure may be strong.

These audible signs are something you should watch out for as they are clear implications that there is something wrong with your piping system.

Look out for leakage signs

When you see or experience any of these concrete slab water leak signs, it’s best that you consult an experienced professional who can help you address the situation.

There are many companies on the market that offer non-destructive means of leak detection, like us at Austest Pipeline Solutions, who can detect a water leak in concrete slabs at your property without causing unnecessary damage.

Don’t hesitate to use this article as a reference when you are trying to detect and find any leak in your home.

how does thermal imaging work

Thanks to the advancements in modern technology, the means of detecting leaks in your home are made easy. The conventional way of leak detection involves your plumber looking for clues and literally digging for answers. Sometimes, this can cause unnecessary damage to your property and may even potentially compromise your house’s overall structural integrity.

One of the most modern means of leak detection used by industry professionals today is thermal imaging. Curious about how it works? We’ll let you in on what goes down behind the scenes in this article.

But first, let’s talk about what thermal imaging leak detection is.

Thermal imaging leak detection

As the name suggests, this means of leak detection uses thermal imaging to help plumbing professionals accurately pinpoint damaged pipes in residential homes and commercial establishments.

Plumbers use specially designed equipment called thermal imaging cameras that can detect water leaks by reading the fluctuations in the electromagnetic spectrum in the infrared range. These devices can interpret wavelengths imperceptible to the human eye and can read past through layers that cover your plumbing system.

This way, they don’t have to drill holes on your wall or crack your floors open just to see where the leak is coming from.

How does thermal imaging leak detection work?

As we’ve briefly covered above, water leak detection through thermal imaging uses a special camera. These cameras record light as heat and can show this on a visual display screen. They catch the infrared energy and identify small differences in temperature on the surface of different materials. By doing so, they can highlight the warmer and the colder surface areas giving plumbers an idea of where a particular leak is located.

Recent innovations in thermal scanning allow the heat sensed by a thermal imaging camera to be measured and quantified which makes for a more precise way of evaluating the picture displayed by the camera.

That said, plumbers look for moisture patterns to help them identify certain changes or anomalies in your house — leak-wise that is. They would check the walls, the ceiling, and other places where water pipes may be located. They may look for irregular shapes that indicate water and moisture formation hidden behind the concrete or wooden layers in your home.

Without thermal imaging leak detection, finding where the leak is can be difficult as some of the signs are subtle and can be easy to miss.

Reasons for thermal imaging leak detection

Don’t know when to call for a plumber who can detect water leaks using thermal imaging? Here are a few reasons you should consider calling one.

High water bills

Well, unexplained high water bills to be exact. If you don’t own a pool and get a bill that says you’ve consumed as much, you might need to contact a professional leak detector who can help you using thermal imaging.

Chances are, there’s a leak in your property somewhere and it’s causing you to lose water, and you’re being charged for it. Contact a professional so they can assess your property for you.

Peeling paper or paint

This happens on leaks that are located on the walls of your home. Because of the presence of water and moisture, the paint or the wallpaper will dilapidate. The affected portion of the wall will also feel moist and will have a different temperature compared to other portions of the wall.

In this event, a thermal scanner will pick up the changes in temperature. Your leak detection specialist can check a more detailed reading and can take the necessary actions depending on the situation.

Presence of mold and mildew

Because of constant exposure to moisture, mold and mildew can develop on your walls and your floors. If you find a patch of mold or mildew on your home despite seeing no visible causes for it to grow, it’s best to contact a professional.

Don’t risk your family’s health and seek the help of a plumber immediately.

Benefits of leak detection through thermal imaging

  • Can detect moisture in your ceiling, flat roof, walls, and floors
  • A non-destructive leak detection method
  • It creates minimum disruption and causes no damage to your property
  • Fast and accurate leak detection reading


Knowing how thermal leak detection works can help you understand its benefits and gives you an idea of when you should seek the assistance of a leak detector specialist.

If you suspect that you have a leak in your property but are unable to put a finger to it, calling a thermal imaging leak detection company can be the best decision.


You may not always be alerted when a pipe springs a leak. That’s the thing about hidden water leaks: they’re often concealed in the walls or under the floor. Water slowly seeps from a worn join, through a hairline crack in a pipe, or when a tree root interferes with reticulation.

Catching a leak early will drastically reduce the damage (structural and financial) that a leak can do in your home. So, it pays to keep an eye – and an ear – out for these common clues. Then you can take immediate action by calling a Melbourne leak detection specialist to diagnose and deal with the problem.

  1. Spiking water bills

An unusually high water bill, assuming your usage hasn’t changed, is one warning sign most Australians are familiar with. In fact, this is the most common catalyst for a call to our Melbourne leak detection team.

Firstly, double-check the meter reading to make sure it wasn’t a calculation error. Then go around the house and see if you notice any of the signs below. At the same time, call our leak detection hotline on 1800 532 533 for fast, affordable and fully-equipped help straight to your home.

  1. Damp spots & visible mould

Identifying damp and developing mould is a truly multisensory experience. Some signs are more subtle than others, but once you notice the insidious mould developing, you can’t miss it:

  • Musty smell in certain rooms/areas
  • Dark patches on walls and ceilings
  • Paint starts to bubble and look spongy

Mould remover will deal with the symptom, but not the hidden water leak causing it. For that, you need to enlist a professional – sooner rather than later.

  1. Runaway water meter

It’s your turn to become a leak detective. If you suspect a leak, one way to confirm your suspicion is to watch the water meter with every tap and appliance turned off.

  • Go through your house to close every tap
  • Check for drips, loose handles or running toilets
  • Disconnect hoses and turn off plumbing to appliances
  • Once everything is off, watch your water meter

Are the numbers still ticking over? You may have a hidden leak draining water into your garden, walls, ceiling or under the floor.

  1. Wet patches on the lawn

Damaged reticulation piping is hard to spot because it’s easy to assume the lawn is wet from dew or rain. But keep an eye on those wet patches of grass to see if they dry up. If not, or if puddles start to appear in other places (including inside) then you are likely dealing with an underground water leak.

Thankfully, our leak detection team uses the latest technology to locate and diagnose leaks, even deep underground in homes and commercial buildings. Find out how we do it.

  1. Running water sound

Running water is a peaceful sound – until it’s in your home. With the taps (and TV) turned off, listen for the sound of running water. Try to follow the sound until you locate the room or area where you think a pipe might be leaking.

There’s another side to the sound as well: if you can hear running water with the tap on, but the pressure is low, then you are likely listening to water drain out through a concealed leak.

In all the above scenarios, the solution is the same. Contact Austest Pipeline Solutions, Melbourne’s leak detection experts with a team of experienced, licenced, and well-tooled plumbers ready to attend your home. We’ll help you locate and repair water leaks with an early intervention approach and non-destructive pipe repair methods.